Privacy policy


With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

  • First name
  • Mailing Address
  • Postal Code
  • E-mail address
  • Telephone 
  • Preferred language
  • Interests
The personal information we collect is gathered through forms and through the interactivity established between you and our website. The data collected above is kept for as long as the company is in business, unless you object. Data is collected on Shopify, the platform that manages our transactional site, and Mailchimp, which we use for marketing purposes (newsletter). We also use cookies and/or logs, as described in the following section, to gather information about you.

Forms and Interactivity

Your personal information is collected through forms, namely:
  • Website registration form
  • Order form
We use the information collected for the following purposes
  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact
Your information is also collected through the interactivity that can be established between you and our website in the following ways
  • Comments
  • Correspondence
We use the information collected for the following purposes
  • Information or promotional offers (if agreed)
  • Statistics (if agreed)
  • Contact

Montloup uses Google Analytics to analyze the browsing behavior of users of its website. The information collected is used to produce statistical reports on their activities. The information is kept for a period of 14 months. The following information is collected:

  • Website pages visited
  • Date and time of visit
  • Links users click on
  • Information on the type of device used
  • Name of Internet service provider
  • User's geographical location
  • Browser language

    The data collected and the anonymized IP address (truncated address) of users are stored by Google on servers located in particular in the United States. Google will only use this information to compile statistics and reports on the use of electronic services.

    Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

    Other uses of IP addresses and cookies
    Cookies may be used to improve the browsing experience and to customize the display of notices and warnings. These cookies do not collect personal information about users.

    Information is also collected automatically for the purpose of registering files.

    Opting out of cookies

    Users may disable the use of cookies by selecting the appropriate settings on their browser. Disabling the use of cookies may prevent connection to services or affect the use of certain functionalities.

    If cookies on your browser have never been disabled, they are probably enabled by default.

    If you use a computer in a public place or one that is shared with others, Montloup suggests that you delete the traces of your browsing history before ending each session.

    Right of opposition and withdrawal

    We are committed to offering you a right of opposition and withdrawal of your personal information.
    The right to object is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
    The right to withdraw is the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list, in our CRM or our data base.

    Right of access

    We commit ourselves to recognizing a right of access and rectification to the persons concerned wishing to consult, modify or even cancel the information concerning them.
    The exercise of this right will be done :
    Name/Last name: Lila Rousselet

    CEO and production manager
    Postal code: H4N2V2
    Telephone: 5144972242
    Section of the website:


    The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
    To ensure the security of your personal information, we use the following measures
    • SSL protocol
    • SET Protocol
    • Access management - authorized person
    • Access management - affected person
    • Computer backup
    • User ID / password
    • Firewall
    We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk when using the Internet to transmit personal information.


    We are committed to complying with the legislative provisions set forth in :
    Legislation: California Consumer Privacy Act (CCPA) as well as in Quebec's privacy law (Bill 25)